8 must-haves for any future-proof CPQ solution
There’s no pressing pause on technology’s progress.
So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.)
Browse our blog for unmissable CPQ, Order Management and customer experience tips and insights to help your business along the path to greater productivity and profits.
There’s no pressing pause on technology’s progress.
So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.)
The easy ride’s over.
Waves of digitalization continue to wash over the Media industry.
Operational efficiency isn’t a glamorous initiative.
It doesn’t muster the same as excitement as a new product launch or next-gen tech feature.
But it’s time that changed.
Delivering the right digital experience for your customers has never been more important. It’s also never been more difficult.
Your Utilities company is subject to a surging current of change. (First and last pun, we promise.)
You might already know how important Configure Price Quote (CPQ) can be to the success of your sales.
The build vs buy software dilemma.
It’s a decision you can spend days deliberating as you weigh up the pros and cons.
You’ve given the green light on your Configure Price Quote (CPQ) project – or you’re not far from it.
Congratulations! You’ll soon be sealing deals and reaping the rewards CPQ can offer your business.
Deal or no deal?
It doesn’t have to come down to chance.
Manual tasks and tracking orders consume your days.
If we branded ourselves Visionaries, you might worry we’d been sipping a little too heavily on the CloudSense Kool-Aid.
Configure price quote, or CPQ, is big business.
Time management is essential – especially for your sales team.
Automation can save your business time, labor and money – not to mention making you easier to do business with.
When someone says delivery, you probably picture a mailman at your door with a parcel.
Digital Commerce will play a big part in your business’ future.
Nowadays we don’t buy, we subscribe.
From cars and clothes, to co-working spaces.
On our exploration of each principle of The Convenience Revolution, today we’re looking at leveraging breakthroughs in technology.
You’ve been championing digital transformation in your business for years.
And we’ve been right there with you.
In the past, online self-service was seen as inconvenient. It was faster and easier to rely on a person, rather than often slow and erratic technology.
In the past, online self-service was seen as inconvenient. It was faster and easier to rely on a person, rather than often slow and erratic technology.
Today, digital advancements mean we can’t imagine a world without it.
Ever clicked on a company’s website only to be sent to a blank loading page?
Or been faced with a lengthy online checkout?
If so, you’ve experienced customer friction.
Customers have been forced online faster than anyone could have anticipated.
This accelerated digital demand has made Digital Commerce even more vital to your business’ success – now and in the future.
From forging love-hate relationships with grocery store kiosks, to scrolling FAQs and managing our subscriptions online – self-service has become a shopping staple.
With over a quarter of the world staying at home, Media, Communications and Utilities businesses have seen a big jump in online traffic.
Your services are playing a huge part in getting people through tough times.
Whether you’re buying a coffee or booking a holiday, you want it to be Google-fast and Apple-easy.
So it’s no surprise that nearly 80% of American consumers point to convenience as one of the most important parts of a positive customer experience.
This is a bit different to our usual blogs – but we’re sure you’ll agree that we’re living in unusual times.
In 2021, there will be 2.1 billion digital buyers worldwide – up from 1.66 billion in 2016.
And, by 2040, it’s estimated a huge 95% of purchases will be made online.
The trend’s only heading one way.