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From Chaos to Clarity: The Power of a B2B Product Catalog

5 February 2024

In this era of digital consumerism1, the expectation for seamless access to consistent product information is essential. At the heart of any thriving business lies the product catalog, serving as its backbone.

B2B Order Management FAQs Answered: Boost Speed, Slash Costs, Delight Customers

22 January 2024

With the right B2B order management software, businesses can achieve the following:

3 ways your product catalog may be causing you pain

6 November 2023

Today’s customers are a greedy bunch: demanding a greater range of products, delivered faster than ever before. What’s more, they expect to be able to buy through whichever channel is most convenient to them. As many as 80% of buyers1 say the experience a company offers is as important as its product or services.

Guide to preventing order fallout

12 June 2023

Rapid technological evolution and expanding consumer expectations have dramatically transformed the processes that feed into order fulfillment; the order management lifecycle has become more complex and incorporates more components than ever before.

4 top challenges faced by CSPs when considering launching a B2B marketplace

29 September 2022

The telco industry is having another growth spurt, with the “Everything-as-a-Service” business model representing an estimated $400-700 billion opportunity. With FOMO like that it’s no wonder that 75% of telcos are feeling the need to adopt digital transformation.

Get ready for Digital Transformation World 2022’s Catalyst Program

7 September 2022

Modern problems require modern solutions, and nowhere is this more true than in the telecommunications industry, where the waves of new technologies, innovations and trends exert pressure on businesses to stay creative.

Marketplaces: now that you’re up and running, how do you stay on top?

1 September 2022

We have invited Shri Krishan, Senior Industry Principal at Infosys to give some of his insights and thoughts on an exciting trend in the telecommunications space: Marketplaces.

Marketplaces: the building blocks to success

23 August 2022

We have invited Shri Krishan, Senior Industry Principal at Infosys to give some of his insights and thoughts on an exciting trend in the telecommunications space: Marketplaces.

How CSPs can build a marketplace to last

21 July 2022

Marketplaces are generating a lot of buzz these days, promising revenue growth for communications service providers while allowing them to grow and thrive in the modern digital landscape. Emboldened by emerging IoT and 5G services, many of the world’s largest carriers have significant interest in transforming themselves into telco marketplaces.

How to integrate a marketplace into an omnichannel B2B customer experience

13 June 2022

This blog is an extract from a larger in-depth guide, in collaboration with TM Forum, entitled “How to build a successful digital marketplace”. You can download and read the full guide for free by clicking this link.

CPQ should lie at the heart of your digital transformation strategy

18 May 2022

In our rapidly evolving world, businesses are gearing up for digital transformation to evolve in response. They have to: the complex nature of the digital-first landscape makes achieving success more competitive than ever.

What is a marketplace, and how can CSPs capitalize on them?

12 May 2022

As telcos search for ways to broaden their value to customers, marketplaces have been expanding at a rapid pace, with a 130% YoY growth in collective sales on B2B marketplaces in 2021.

5 statistics about MSPs, 5G, Comms as a Service and Marketplaces that you need to know

27 April 2022

One third of the way in and 2022 is already fast and furious, with a lot to take in. Businesses and consumers have had to rapidly adapt to changes in the environment, from cloud adoption, digital transformation, the aftermath of the pandemic and various other events. Amidst all of these changes, Managed Service Providers, 5G, Communications as a Service providers and marketplaces are key puzzle pieces within the post-pandemic telco landscape. Here are 5 stats you need to know in 2022.

4 statistics about marketplaces that telcos need to know

13 April 2022

There is a lot of buzz around marketplaces right now. Emboldened by emerging IoT and 5G services, many of the world’s largest carriers have significant interest in becoming a telco marketplace.

How telcos can maximize ROI from 5G

9 November 2021

It’s easy to feel a bit sorry for 5G: its potential is enormous, but it was dealt a massive PR blow over the past two years thanks to hare-brained conspiracies and misinformation linking it to the transmission of Covid.