CloudSense blog

Browse our blog for unmissable CPQ, Order Management and customer experience tips and insights to help your business along the path to greater productivity and profits.

  • 3 minute read
  • Oct 12, 2021

Telcos and OTT applications: Compete, Partner or Accept?

Remember all the hand-wringing we did back in the 2000s about “text speak corrupting the language of the younger generation”? You don’t really hear those complaints any more - so what happened?

  • 3 minute read
  • Sep 20, 2021

Hybrid working: a major opportunity for CSPs

If you cast your mind back to pre-2020 times, “hybrid”, “agile” or “flexible” working was already becoming a major selling point for companies to employees.

  • 2 minute read
  • Aug 4, 2021

How Telcos can improve B2B buying journeys

Telcos all over the world are chasing new ways to add value to their offerings. 

  • 8 minute read
  • Jul 22, 2021

Why CSPs need to tap into the 5G opportunity

5G technology promises a whole new level of hyperconnectivity and innovation across the board.

  • 4 minute read
  • Jul 16, 2021

3 ways CSPs can accelerate their B2B revenue growth

Traditionally, most global Communication Service Providers (CSPs) have always focused on the B2C market. 

But times are changing – telcos are shifting from consumer to enterprise.

  • 4 minute read
  • Jun 21, 2021

Capturing value in the booming B2B enterprise market

As emerging digital technologies drive service and business model innovation the enterprise B2B space in Telecommunications is booming.

  • 5 minute read
  • Jun 3, 2021

4 foundations for B2B growth in Telecommunications

The B2B Telco market sits on the cusp of an exciting new era. 

There are golden opportunities for any CSP set up to support your B2B customers’ ambitions with 5G and cloud services.

  • 0 minute read
  • Apr 29, 2021

[Infographic] Spreadsheets vs CPQ – what's best for your business?

Managing complex quotes is a challenge at the best of times.

  • 6 minute read
  • Apr 21, 2021

The 5 challenges CSPs should tackle today to thrive in B2B

CSPs have a lot to live up to. 

Easy to use, digital and hyper-personalized B2B experiences are now baseline expectations.

  • 5 minute read
  • Apr 13, 2021

8 must-haves for any future-proof CPQ solution

There’s no pressing pause on technology’s progress. 

So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.) 

  • 6 minute read
  • Mar 17, 2021

4 ways CSPs can turn B2B operational efficiency into a revenue driver

Operational efficiency isn’t a glamorous initiative.

It doesn’t muster the same as excitement as a new product launch or next-gen tech feature.

But it’s time that changed.

  • 9 minute read
  • Mar 10, 2021

11 technology considerations for CSPs choosing a digital storefront

Delivering the right digital experience for your customers has never been more important. It’s also never been more difficult.  

  • 7 minute read
  • Dec 15, 2020

31 CPQ stats you should know

You might already know how important Configure Price Quote (CPQ) can be to the success of your sales. 

  • 6 minute read
  • Dec 7, 2020

Build vs Buy software – what’s best for your business?

The build vs buy software dilemma.

It’s a decision you can spend days deliberating as you weigh up the pros and cons.

  • 7 minute read
  • Nov 16, 2020

7 tips for a successful CPQ implementation

You’ve given the green light on your Configure Price Quote (CPQ) project – or you’re not far from it.

Congratulations! You’ll soon be sealing deals and reaping the rewards CPQ can offer your business.

  • 8 minute read
  • Oct 29, 2020

3 CPQ benefits for your business

Deal or no deal?

It doesn’t have to come down to chance.

  • 4 minute read
  • Oct 15, 2020

11 signs you need CPQ

Manual tasks and tracking orders consume your days. 

  • 3 minute read
  • Oct 10, 2020

Why Gartner named CloudSense a CPQ Visionary

If we branded ourselves Visionaries, you might worry we’d been sipping a little too heavily on the CloudSense Kool-Aid. 

  • 3 minute read
  • Sep 30, 2020

Why CPQ continues to grow

Configure price quote, or CPQ, is big business.

  • 5 minute read
  • Sep 15, 2020

What is CPQ and how can it help your business?

Time management is essential – especially for your sales team. 

  • 7 minute read
  • Aug 28, 2020

Leveraging breakthroughs in technology – Automation

Automation can save your business time, labor and money – not to mention making you easier to do business with. 

  • 8 minute read
  • Aug 18, 2020

Why delivery matters regardless of what you sell

When someone says delivery, you probably picture a mailman at your door with a parcel. 

  • 7 minute read
  • Jul 30, 2020

Why speed and scale are key to Digital Commerce success

Digital Commerce will play a big part in your business’ future.  

  • 6 minute read
  • Jul 15, 2020

How to win over your customers with flexible subscriptions

Nowadays we don’t buy, we subscribe.

From cars and clothes, to co-working spaces. 

  • 7 minute read
  • Jun 29, 2020

How to leverage breakthroughs in technology: AI

On our exploration of each principle of The Convenience Revolution, today we’re looking at leveraging breakthroughs in technology.

  • 9 minute read
  • Jun 11, 2020

New digital habits reveal it’s time to go digital now

You’ve been championing digital transformation in your business for years.

And we’ve been right there with you.

  • 8 minute read
  • Jun 9, 2020

How digital self-service benefits your entire business

In the past, online self-service was seen as inconvenient. It was faster and easier to rely on a person, rather than often slow and erratic technology. 

  • 10 minute read
  • May 21, 2020

8 ways to reduce friction from your Digital Commerce store

Ever clicked on a company’s website only to be sent to a blank loading page?

Or been faced with a lengthy online checkout?

If so, you’ve experienced customer friction.

  • 7 minute read
  • May 7, 2020

37 Digital Commerce statistics worth knowing in 2020

Customers have been forced online faster than anyone could have anticipated. 

This accelerated digital demand has made Digital Commerce even more vital to your business’ success – now and in the future.

  • 7 minute read
  • Apr 29, 2020

The 5 staples of convenient digital self-service

From forging love-hate relationships with grocery store kiosks, to scrolling FAQs and managing our subscriptions online – self-service has become a shopping staple.

  • 3 minute read
  • Apr 5, 2020

Why digital demand means access matters more than ever

With over a quarter of the world staying at home, Media, Communications and Utilities businesses have seen a big jump in online traffic

Your services are playing a huge part in getting people through tough times.