Browse our blog for unmissable CPQ, Order Management and customer experience tips and insights to help your business along the path to greater productivity and profits.
Latest content
29 June 2022
Organizations and their sales personnel are often held back by legacy architecture with disconnected data and systems that force them to undertake tedious, repetitive, mundane manual tasks that consume their day and hinder their productivity. As a result, customers are no longer satisfied with the speed at which they receive quotes, having a negative push on profitability.
28 June 2022
Today’s business climate is more agile than ever before, with digital transformation forcing companies to rethink what they sell, and how they sell it. Consumers are demanding more, B2B sales across industries are becoming more complex, and companies are feeling the pressure to deliver. Cue Configure, Price, Quote: a suite of applications that help transform the complex process of configuring products and services into a simple and straightforward one.
23 June 2022
Time management is essential – especially for your sales team.
18 May 2022
In our rapidly evolving world, businesses are gearing up for digital transformation to evolve in response. They have to: the complex nature of the digital-first landscape makes achieving success more competitive than ever.
4 May 2022
Digital transformations pose a bit of a dilemma to businesses: on the one hand they are vital to ensure that a business stays competitive during times of rapid change; on the either hand, they also carry a risk of failure that makes hesitancy understandable.
8 April 2022
Since CloudSense started, we’ve been proud to be 100% Salesforce-native. From day one, we’ve focused on adding functionality to Salesforce to help organizations in a growing range of industries to take Salesforce further.
14 March 2022
Global analyst firm, Info-Tech Research Group recently performed an extensive analysis of the CPQ market, collecting end-user feedback on providers to determine their performance along a variety of metrics, including Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend.
24 January 2022
In the digital-first world that we live in, customers expect businesses to go the extra mile to accommodate their wants and needs. One important way of doing that is keeping them informed with automated messages not only through email, but directly to their phone via SMS and WhatsApp.
29 April 2021
Managing complex quotes is a challenge at the best of times.
13 April 2021
There’s no pressing pause on technology’s progress. So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.)
7 December 2020
The build vs buy software dilemma. It’s a decision you can spend days deliberating as you weigh up the pros and cons.
16 November 2020
You’ve given the green light on your Configure Price Quote (CPQ) project – or you’re not far from it. Congratulations! You’ll soon be sealing deals and reaping the rewards CPQ can offer your business.
29 October 2020
Deal or no deal? It doesn’t have to come down to chance.
30 September 2020
Configure price quote, or CPQ, is big business.
18 August 2020
When someone says delivery, you probably picture a mailman at your door with a parcel.
15 July 2020
Nowadays we don’t buy, we subscribe. From cars and clothes, to co-working spaces.
9 June 2020
In the past, online self-service was seen as inconvenient. It was faster and easier to rely on a person, rather than often slow and erratic technology.
21 May 2020
Ever clicked on a company’s website only to be sent to a blank loading page? Or been faced with a lengthy online checkout? If so, you’ve experienced customer friction.
7 May 2020
Customers have been forced online faster than anyone could have anticipated. This accelerated digital demand has made Digital Commerce even more vital to your business’ success – now and in the future.
18 June 2018
This year, the colocation and data storage landscape continues to grow significantly, largely due to the rise of a new breed of tech and media companies looking to store their present and future data.
