[Infographic] Spreadsheets vs CPQ – what's best for your business?
Managing complex quotes is a challenge at the best of times.
Browse our blog for unmissable CPQ, Order Management and customer experience tips and insights to help your business along the path to greater productivity and profits.
CSPs have a lot to live up to.
Easy to use, digital and hyper-personalized B2B experiences are now baseline expectations.
There’s no pressing pause on technology’s progress.
So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.)
The build vs buy software dilemma.
It’s a decision you can spend days deliberating as you weigh up the pros and cons.
You’ve given the green light on your Configure Price Quote (CPQ) project – or you’re not far from it.
Congratulations! You’ll soon be sealing deals and reaping the rewards CPQ can offer your business.
If we branded ourselves Visionaries, you might worry we’d been sipping a little too heavily on the CloudSense Kool-Aid.
Time management is essential – especially for your sales team.
Automation can save your business time, labor and money – not to mention making you easier to do business with.
When someone says delivery, you probably picture a mailman at your door with a parcel.
Nowadays we don’t buy, we subscribe.
From cars and clothes, to co-working spaces.
You’ve been championing digital transformation in your business for years.
And we’ve been right there with you.
Ever clicked on a company’s website only to be sent to a blank loading page?
Or been faced with a lengthy online checkout?
If so, you’ve experienced customer friction.
Customers have been forced online faster than anyone could have anticipated.
This accelerated digital demand has made Digital Commerce even more vital to your business’ success – now and in the future.
From forging love-hate relationships with grocery store kiosks, to scrolling FAQs and managing our subscriptions online – self-service has become a shopping staple.
With over a quarter of the world staying at home, Media, Communications and Utilities businesses have seen a big jump in online traffic.
Your services are playing a huge part in getting people through tough times.
Whether you’re buying a coffee or booking a holiday, you want it to be Google-fast and Apple-easy.
So it’s no surprise that nearly 80% of American consumers point to convenience as one of the most important parts of a positive customer experience.
This is a bit different to our usual blogs – but we’re sure you’ll agree that we’re living in unusual times.
In July 1928, in the city of Davenport, Iowa, a man named Otto Frederick Rohwedder created his own piece of history.
Not long ago, hitting the sweet spot with your price and product was enough to win a loyal customer base in telecommunications.
Like precocious preschoolers, your customers and their expectations are developing quicker than you can say, “They grow up so fast, don’t they?”
Dreamforce 2019 promises to be bigger, better and more memorable than ever before.
Salesforce has become synonymous with growth.
The numbers show the company is skyrocketing in its own right. But, as Salesforce is quick to point out, its progress is inextricably linked to its customers’ and partners’ success.
And, with the Salesforce ecosystem predicted to generate $859 Billion in new business revenue between 2016 and 2022, there’s plenty of prosperity to go around.
At the tail end of last year we met experienced CIO, Luke Stow, to discuss the key trends influencing energy retail.
Following the popularity of our first interview, we've delved deeper into Luke's knowledge reserves and unearthed more pearls of wisdom – this time with a focus on the digital reinvention process as a whole.
Luke's experience managing and implementing transformation programs across communications, aviation and energy, means he is well versed in the intricacies of business reinventions. Read on for tips and insights into the vital areas of any digital transformation – right from cultural change through to selecting the right solutions – from someone who has been there and done it.
CloudSense’s Business Transformation Lead, Neil Milne, draws up 5 essential steps to success for any organization undergoing a digital transformation.