[Infographic] Spreadsheets vs CPQ – what's best for your business?
Managing complex quotes is a challenge at the best of times.
Browse our blog for unmissable CPQ, Order Management and customer experience tips and insights to help your business along the path to greater productivity and profits.
CSPs have a lot to live up to.
Easy to use, digital and hyper-personalized B2B experiences are now baseline expectations.
There’s no pressing pause on technology’s progress.
So your sales process should only be going in one direction: faster, more personalized and more digitized. (Ok, make that three directions.)
Waves of digitalization continue to wash over the Media industry.
Operational efficiency isn’t a glamorous initiative.
It doesn’t muster the same as excitement as a new product launch or next-gen tech feature.
But it’s time that changed.
Delivering the right digital experience for your customers has never been more important. It’s also never been more difficult.
Your Utilities company is subject to a surging current of change. (First and last pun, we promise.)
The build vs buy software dilemma.
It’s a decision you can spend days deliberating as you weigh up the pros and cons.
You’ve given the green light on your Configure Price Quote (CPQ) project – or you’re not far from it.
Congratulations! You’ll soon be sealing deals and reaping the rewards CPQ can offer your business.
If we branded ourselves Visionaries, you might worry we’d been sipping a little too heavily on the CloudSense Kool-Aid.
Time management is essential – especially for your sales team.
Automation can save your business time, labor and money – not to mention making you easier to do business with.
When someone says delivery, you probably picture a mailman at your door with a parcel.
Digital Commerce will play a big part in your business’ future.
Nowadays we don’t buy, we subscribe.
From cars and clothes, to co-working spaces.
You’ve been championing digital transformation in your business for years.
And we’ve been right there with you.
In the past, online self-service was seen as inconvenient. It was faster and easier to rely on a person, rather than often slow and erratic technology.
Ever clicked on a company’s website only to be sent to a blank loading page?
Or been faced with a lengthy online checkout?
If so, you’ve experienced customer friction.
Customers have been forced online faster than anyone could have anticipated.
This accelerated digital demand has made Digital Commerce even more vital to your business’ success – now and in the future.
From forging love-hate relationships with grocery store kiosks, to scrolling FAQs and managing our subscriptions online – self-service has become a shopping staple.
With over a quarter of the world staying at home, Media, Communications and Utilities businesses have seen a big jump in online traffic.
Your services are playing a huge part in getting people through tough times.
Whether you’re buying a coffee or booking a holiday, you want it to be Google-fast and Apple-easy.
So it’s no surprise that nearly 80% of American consumers point to convenience as one of the most important parts of a positive customer experience.
This is a bit different to our usual blogs – but we’re sure you’ll agree that we’re living in unusual times.