We’re excited to share that CloudSense has been acquired by Skyvera. This strategic partnership will unlock new opportunities for our customers, enabling them to streamline operations, improve customer experiences, and drive revenue growth through AI-powered innovations.
November 6, 2024 – Austin, TX — Skyvera announced today that it has completed the acquisition of CloudSense, a global provider of business-to-business (B2B) cloud-based Configure, Price, Quote (CPQ) and order management solutions built natively on the Salesforce platform for the telecommunications and media industries. The purchase strengthens Skyvera’s position as a strategic acquirer of telecommunications software businesses.
CloudSense’s Salesforce-native platform is trusted by major global telecommunications providers including BT, Vodafone, and O2, as well as leading media and technology companies like Spotify. It streamlines complex order processes, improves operational efficiency, and accelerates time-to-market through multi-channel integration. The acquisition of CloudSense expands Skyvera’s cloud-native portfolio, empowering telecom operators in Asia, Europe, India, Africa, and the Middle East to accelerate their digital transformation journeys and improve customer experiences. Skyvera plans to advance CloudSense’s platform by investing in AI-driven innovations.
CloudSense will be managed by Skyvera, an affiliate of TelcoDR that modernizes telco software to leverage AI and operate on the public cloud. While CloudSense’s platform is already cloud-native, Skyvera plans to fully optimize its portfolio to leverage AI, enabling smarter automation and deeper, data-driven insights. CloudSense will benefit from TelcoDR’s industry-leading AI portfolio and expertise, which includes Totogi’s BSS Magic—an innovative Services-as-Software offering designed to solve complex BSS use-cases through AI using AI-powered code generation to reduce change request costs by up to 90%. CloudSense will also benefit from Salesforce’s Einstein and Agentforce, AI capabilities native to the world’s leading CRM platform. These enhancements will deliver new capabilities, ensure operational excellence, and provide greater business value to customers.
“We are so excited about the acquisition of CloudSense,” said Danielle Rios, founder and CEO of TelcoDR. “CloudSense’s platform complements our existing solutions, allowing us to better serve telecom operators by helping them streamline B2B sales processes, manage orders more effectively, and improve overall operational efficiency. CloudSense’s innovative approach to CPQ and order management will be further enhanced by AI, including the integration of Totogi’s BSS Magic services, enabling smarter decision-making and faster routes to revenue. We are thrilled to welcome CloudSense’s customers into the Skyvera portfolio.”
About Skyvera and TelcoDR
The telecom industry is on the precipice of a transformational shift – a monumental evolution driven by public cloud adoption – and TelcoDR is catalyzing this change, backed by our $1B Telco Transformation Fund. Founded and led by telecom’s leading public cloud evangelist, Danielle Rios, TelcoDR has raised significant capital to acquire telco software vendors and catapult them to the public cloud through the Skyvera operating unit, as well as through investing in startups like Totogi that are innovating and building truly public cloud-native technology. When TelcoDR’s vision for the telecom industry has been achieved, CSPs will realize massive cost savings, drive tremendous business growth, and dramatically improve customer engagement. Follow TelcoDR on LinkedIn and Twitter. To learn more, visit TelcoDR.com.
Media Contact:
TelcoDR PR Team
email: media@telcodr.com
About CloudSense
Since 2009, CloudSense has helped telecommunications and media businesses to succeed in a competitive, digital-first economy by transforming their end-to-end sales processes to increase productivity and boost profitability.
With a team of 250+ solution consultants, business professionals and engineers, CloudSense supports a growing global community of leading communications and media providers including BT, Telstra, Sky and Spotify. Our portfolio of applications allows businesses to streamline their sales lifecycle, go to market faster and unlock operational savings while providing an enhanced experience for their customers.
To learn more about how CloudSense’s Commercial Order Management and CPQ solutions can help your business deliver sales transformation, speak to one of our experts today, or visit CloudSense.com.
